Project Information

Yes. Many Hubway Stone designs can be adapted in dimensions, material, finish, proportions, and selected details. The extent of customization depends on the design, chosen stone, structural requirements, and fabrication limitations.

Yes. We work on bespoke pieces developed for individual residential, commercial, hospitality, and architectural projects. One-of-a-kind designs are evaluated individually for material selection, engineering considerations, fabrication complexity, and transportation requirements.

The more project information available, the more accurately we can evaluate the request. Helpful information includes drawings or reference images, approximate dimensions, preferred stone or color range, finish, quantity, project location, and desired timeline. Additional information may be requested before a final quotation is prepared.

In many cases, yes. A reference image, sketch, or general design direction can be used as a starting point for discussing materials, dimensions, proportions, and fabrication possibilities. Final specifications must be established and approved before production.

You can begin by submitting a project inquiry through our website. Drawings, specifications, reference images, and other project documentation can then be shared directly with our team as the project is reviewed.

Common architectural and design file formats can generally be accommodated, including PDF, CAD files, drawings, images, and other standard project documentation. If a particular file format cannot be used directly for production, our team may request an alternative version.

Shop drawings or other production documentation may be prepared when required by the scope and complexity of the project. The documentation and approval process is determined for each project individually before fabrication begins.

Yes. Technical drawings and CAD documentation are particularly useful for custom architectural work. Submitted drawings are reviewed together with the material and fabrication requirements, and modifications may be proposed where necessary for production.

Final dimensions are confirmed during the pre-production stage. Fabrication should begin only after the applicable specifications, dimensions, material, finish, and other required production details have been confirmed.

Yes. Material selection can be based on stone type, color, veining, texture, finish, and project requirements. Availability varies because natural stone is a quarried material, and specific blocks or slabs may not remain available indefinitely.

Yes. Variation in color, veining, texture, mineral characteristics, pores, fissures, and other natural features is inherent to natural stone. These characteristics are part of the material rather than manufacturing defects, although their appearance varies by stone type and individual block.

Potentially. The website represents only part of the materials that may be available for a project. We can review requests for other marbles, travertines, limestones, onyxes, quartzites, granites, and other natural stones, subject to availability and suitability for the intended application.

Material samples may be available depending on the stone and project. Because a small sample cannot represent the full variation of a slab or block, it should be considered an indication of the material rather than an exact representation of the finished piece.

For projects where material selection requires individual approval, photographs, videos, samples, or other material references may be provided before fabrication, depending on the project and sourcing process. The applicable approval procedure will be established during project development.

Hubway Stone works with specialized natural stone fabrication partners selected according to material, product type, craftsmanship requirements, and project specifications. The production location may vary depending on the project.

Production time varies according to material availability, dimensions, quantity, complexity, finish, and current production requirements. An estimated lead time is provided during the quotation or project confirmation process and should be treated as project-specific.

Progress photographs or videos may be available for selected custom projects and key production stages. The type and frequency of production updates depend on the scope of the project and fabrication process.

Before fabrication, the applicable project details are reviewed and confirmed. Depending on the project, this may include dimensions, drawings, material selection, finish, quantity, production requirements, approvals, payment requirements, and delivery information.

Yes. Hubway Stone can evaluate multi-piece and project-scale requirements for hospitality, residential developments, and other commercial applications. Production planning, tolerances, material selection, sequencing, and delivery requirements are established according to the individual project.

Yes. Hubway Stone can arrange shipping to destinations throughout the United States. Delivery method, freight requirements, cost, and other logistics depend on the size, weight, destination, and nature of the order.

International shipping may be available depending on the destination and project requirements. Freight, documentation, customs procedures, duties, taxes, local charges, and delivery responsibilities are determined according to the destination and agreed shipping terms.

Large and heavy stone pieces are packed according to their dimensions, weight, geometry, and transportation requirements. Depending on the product, protective materials, reinforced crates, pallets, or other specialized packaging methods may be used.

Large stone pieces generally require freight transportation and appropriate equipment for receiving and handling. The specific delivery method is determined according to the product dimensions, weight, destination, site conditions, and agreed logistics arrangements.

Unloading responsibilities depend on the agreed delivery terms. Heavy stone products may require suitable lifting equipment and experienced personnel at the destination. Any unloading, handling, or site-access requirements should be confirmed before shipment.

Yes, where appropriate, shipping arrangements can be coordinated with a contractor, designer, receiving warehouse, freight forwarder, or other designated project contact. Specific responsibilities and delivery requirements should be established before dispatch.

Custom pricing is determined individually based on factors such as material, dimensions, quantity, fabrication complexity, finish, engineering or detailing requirements, packaging, and other project-specific considerations. Shipping and additional services may be quoted separately.

Available payment methods are confirmed with the quotation or invoice and may depend on the order value, project, and transaction requirements.

A deposit or other initial payment may be required before material procurement or production begins. The applicable payment schedule and conditions are specified in the quotation, invoice, or project agreement.

The payment schedule varies according to the project. Any remaining balance and applicable payment milestones are specified in the quotation, invoice, or project agreement and should be completed according to those terms.

Shipping may be included or quoted separately depending on the project and agreed delivery terms. The quotation will identify the applicable product, packaging, freight, and other charges included in the quoted price.